{"id":684,"date":"2024-01-19T21:06:10","date_gmt":"2024-01-19T21:06:10","guid":{"rendered":"https:\/\/trucentivemail.com\/Help\/?post_type=ht_kb&#038;p=684"},"modified":"2026-02-02T23:46:40","modified_gmt":"2026-02-02T23:46:40","slug":"how-do-i-reset-my-password-2","status":"publish","type":"post","link":"https:\/\/trucentive.com\/success\/how-do-i-reset-my-password-2","title":{"rendered":"How Do I Reset My Password?"},"content":{"rendered":"\n<p>You can reset your&nbsp;password&nbsp;anytime by following this link:&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/app.trucentive.com\/users\/password\/new\" target=\"_blank\">https:\/\/app.trucentive.com\/users\/password\/new<\/a><\/p>\n\n\n\n<p>Or just go to\u00a0the\u00a0log in page and click on\u00a0the\u00a0\u201creset your\u00a0password\u201d link as seen below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.58.36-PM-1024x812.png\" alt=\"\" class=\"wp-image-685\" srcset=\"https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.58.36-PM-1024x812.png 1024w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.58.36-PM-300x238.png 300w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.58.36-PM-768x609.png 768w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.58.36-PM.png 1492w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>After you click\u00a0the\u00a0reset\u00a0password\u00a0link you will be taken to a screen to enter your email to receive instructions on how to reset your\u00a0password.This email will provide a link for you to reset your\u00a0password.Don\u2019t forget! A\u00a0password\u00a0must contain 11 characters and contain a mixture\u00a0of\u00a0symbols, numbers and cases.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"364\" src=\"https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-1024x364.png\" alt=\"\" class=\"wp-image-686\" srcset=\"https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-1024x364.png 1024w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-300x107.png 300w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-768x273.png 768w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-1536x546.png 1536w, https:\/\/trucentive.com\/success\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-19-at-2.59.33-PM-2048x728.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u00a0Pro\u00a0tip:\u00a0If you don\u2019t receive\u00a0the\u00a0password\u00a0reset email right away\u00a0the\u00a0best practice is to give it a few minutes and see if it arrives before you have it resent. You may also want to check your junk email box and see if it landed\u00a0there.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can reset your&nbsp;password&nbsp;anytime by following this link:&nbsp;https:\/\/app.trucentive.com\/users\/password\/new Or just go to\u00a0the\u00a0log in page and click on\u00a0the\u00a0\u201creset your\u00a0password\u201d link as seen below. After you click\u00a0the\u00a0reset\u00a0password\u00a0link you will be taken to a screen to enter your email to receive instructions on how to reset your\u00a0password.This email will provide a link for you to reset your\u00a0password.Don\u2019t forget! [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[11,1,15],"tags":[37],"class_list":["post-684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-account-management","category-all","category-troubleshooting","tag-x"],"_links":{"self":[{"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/posts\/684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/comments?post=684"}],"version-history":[{"count":1,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/posts\/684\/revisions"}],"predecessor-version":[{"id":1358,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/posts\/684\/revisions\/1358"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/media\/686"}],"wp:attachment":[{"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/media?parent=684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/categories?post=684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trucentive.com\/success\/wp-json\/wp\/v2\/tags?post=684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}