Certain cards which we call “premium” cards come with an additional fee from the merchant. You can tell which cards these are because they are accompanied by a black conversation
Within the TruCentive app you can invite members to have access to your account. When you invite members, you will be given the option to define their user role which
Yes! We do have a selection of physical merchandise that you can send out as a choice. These items can be included with a selection of gift cards which offers
Yes! You absolutely can! From your project dashboard go to the design tab. After you have designed your first email message, click on the edit button for your landing page.
To change your password from within your account click on the dropdown menu on the right side of the screen by your user name Next click on My Settings Then
If you need any help setting up your account, creating a new project, or if you received a gift card and you need assistance please contact our support team at
Add in a custom field column to your contacts to personalize your contact information! Just go to account on your side tool bar and click on Custom Fields. Click on
Using the downloadable CSV bulk upload template is an easy way to add a large group of recipients to a project. Click on the actions button for the project you
You can easily customize* your SMS message to fit your needs for your project! *Please note you must be on the Essentials plan or higher to access this feature. Within
Projects > Reminders When you have created your envelope, go to the Reminder tab in the light gray navigation bar along the top of your screen. You will be able
Most digital gift card brands have no expiration date unless stated in the specific terms for a given brand. However, since every brand is different, recipients should refer to their