TruCentive Adds Merchandise to its Incentive Fulfillment and Rewards Delivery Platform

TruCentive Adds Merchandise

TruCentive, the All-in-One Incentives Delivery Platform, has added merchandise to its catalog of incentive options.  Marketing, HR, and Operations professionals can now mix and match the national gift cards and digital payments they are currently using with thousands of physical merchandise options, ranging from technology to personal care items.

As organizations become more diverse, so have the preferences of employees, customers, prospects, and partners — offering a single item is unlikely to satisfy everyone. TruCentive allows recipients to choose from the sender’s curated selection of merchandise, gift cards, and payment options. Senders can create delivery themes that match specific merchandise and gift cards tied to the messaging of their program. Whether encouraging employee wellness with an activity-focused gift card and merchandise theme, or coffee for their home office, senders can deliver options that resonate.

“Preferences have expanded as our organization has become more diverse.” According to Nancy Wilson, Director of Human Resources, First American, “Gifting is very personal to recipients. Providing a choice between a physical gift or gift card option lets recipients choose what best fits their needs and gifting behavior. It’s hard to know if someone would prefer to use a gift card to take friends to dinner, pay for a child’s violin lesson, or show off their new AirPods.”

“Incentive choice provides the flexibility to design programs that meet the needs of diverse audiences,” said Lori Laub, CEO and co-founder of TruCentive. “Different audiences respond better to well-aligned incentives; Sometimes, you must mix it up. Whether you’re delivering an anniversary thank you to an employee or facilitating a clinical trial, TruCentive delivers impactful incentives with attractive options curated by you to match your message for an experience the recipient will remember”.

Reliable Delivery
TruCentive’s address confirmation feature enables reliable delivery by having recipients provide their address before items are shipped to take the guesswork out of delivery. With more remote workers, address confirmation ensures that deliveries are scheduled with the recipient’s convenience in mind.

Savings
As with all TruCentive deliveries, 100% of the value of unclaimed merchandise is automatically returned to the sender’s account based on their selected expiration timeframe or date. And because merchandise varies in price, any difference between the maximum value of all selections and the recipient’s selected choice is also returned to the sender’s account.

Sustainability
TruCentive is committed to sustainability. We are, and always have been, a 100% virtual company giving us access to top talent around the world. We deliver every incentive in real-time to eliminate the need for inventory or waste associated with unclaimed incentives. All our deliveries are digital or use world-class merchants with efficient delivery infrastructures to ensure we don’t add additional warehousing and re-packaging.