You can check the status of our site anytime by clicking on this link: https://status.trucentive.com/
To resend an envelope go to the Deliveries tab, find the envelope, click on the Actions dropdown menu and click Resend
The MultiSelect feature allows recipients to choose multiple items from a single delivery, maximizing the flexibility and value of every reward, gift, incentive, or payment. Overview With MultiSelect, recipients can
If you would like to batch export your incentives to receive the URL’s instead of doing a direct send to recipients, you can do this from the add recipients page.
You can duplicate an existing project. This functionality allows you to create a new project that mirrors the settings, structure, and configurations of an existing one, saving time and effort
Your organization’s Teams admin must install the TruCentive application for your entire Microsoft Teams organization. Follow these steps: ______________________________________________________________________________________ The TruCentive Microsoft Teams app is now installed for your organization.
You can request an invoice at any time from within your account. First go to Billing and click on Request an Invoice Fill out the form and click submit Once
If your company or organization already has a TruCentive account and would like you to be a member here is how you join! Please request that the person who is
If you are a user on multiple accounts you can access the accounts from the same login by using your account dropdown menu. Click on the dropdown menu on your
You can activate HIPAA compliant sending from within your project under project settings. Here is a quick tutorial video on how to turn on the HIPAA Compliance feature in a
On the right side of the add recipients page, it breaks down the cost of your send as you add recipients. The line item “Merchant Fees” refers to additional fees
You can reset your password anytime by following this link: https://app.trucentive.com/users/password/new Or just go to the log in page and click on the “reset your password” link as seen below. After you click