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NEWS

TruCentive Simplifies Global Recognition and Incentive Delivery with Seamless Cross-Border Capabilities

July 17, 2025

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“By combining expansive international coverage with intelligent localization, we’re helping organizations deliver incentives that are personal, relevant, and rewarding—every time.” said Lori Laub, CEO and co-founder of TruCentive

TruCentive now makes it easier than ever to run a single, unified program for employees, customers, and research participants—no matter where they are.

TruCentive, a leader in digital incentive delivery, is redefining how organizations recognize and engage recipients around the world. With support for 175 countries, recipient location awareness, and MultiSelect capabilities, TruCentive now makes it easier than ever to run a single, unified program for employees, customers, and research participants—no matter where they are.

These features work together to eliminate the need for region-specific campaigns. Built-in location awareness ensures that recipients see locally relevant options. At the same time, MultiSelect functionality empowers them to combine multiple choices, utilizing the full value of their reward, especially in regions where fixed-value cards are common.

Recipients can also choose an alternate location when traveling or working abroad, adding flexibility and ease to the experience.
“International programs don’t have to be complicated,” said Lori Laub, CEO at TruCentive. “By combining expansive international coverage with intelligent localization, we’re helping organizations deliver incentives that are personal, relevant, and rewarding—every time.”
For program managers, these enhancements streamline operations by removing the need to segment audiences by region. A single incentive campaign can now reach everyone, everywhere, with a consistent, engaging experience.

“Global engagement shouldn’t come with global complications,” said Samantha Leighton, Director of Global Engagement Strategy at Delta. “With TruCentive’s platform handling the logistics—currency, and local gift card availability—we’re able to focus on delivering rewards that are timely, meaningful, and on brand.”

About TruCentive

TruCentive empowers organizations to connect with employees, partners, customers, and research participants through personalized and innovative engagement campaigns. By seamlessly integrating the delivery of merchandise, gift cards, SWAG, and payments, companies enhance the impact of their programs while fostering stronger relationships. The TruCentive Incentive Automation Platform provides access to over 100,000 merchandise options, more than 10,000 gift cards globally, and over 85,000 local merchant options, along with versatile payment methods including Visa, AmEx, MasterCard, Deposit-to-Debit Card, PayPal, and Venmo. With integrations into leading marketing, sales, and HR tools, TruCentive supports HR initiatives, demand generation, account-based marketing, customer appreciation, and research and clinical trial compensation programs, ensuring meaningful and effective engagement at every level.

Ready to design something brilliant?

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Schedule a free design session

A design session is the perfect way to show you how TruCentive can help you realize your rewards, gifts, or payout goals in a real-world scenario, building a complete project with everything from your logo, design options, and messaging to incentive selection, deliveries, and reminders. 

When we’re done, you’ll:

  • Possess a solid grasp of constructing your project.
  • Have a comprehensive understanding of best practices for incentive delivery.
  • Learn the secrets of the incentives industry and the savings and advantages of utilizing TruCentive for your next program.
A mosaic of gift, award, and incentive automation designs that were created in TruCentive by customers in their design session
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If you’re ready to start designing on your own, sign up and start sending samples. There’s no credit card required to start exploring your creative side!

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Use powerful features to quickly create professional-looking incentive deliveries

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Reimagine your productivity

Eliminate the time and frustration managing the procurement, delivery, and management of your rewards and incentives deliveries

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