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Unclaimed rewards returned to you 

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INCENTIVE DELIVERY PLATFORM

Rewards and incentives that drive action — without wasting budget.

TruCentive is the rewards and incentives platform for recognition, research, marketing, and sales. Send gift cards, payments, merchandise, and SWAG worldwide, automate follow-up, track every claim, and get unclaimed funds back.

No credit card required · Unclaimed rewards returned with Pay as You Go

TRUSTED BY ORGANIZATIONS WORLDWIDE

Trusted to deliver every reward — and account for every dollar.

Trusted across technology, enterprise, education, healthcare, and cultural organizations.

Forbes

“Lori Laub Builds TruCentive To Reduce Waste In Corporate Gifting”

— Bruce Rogers, Senior Contributor · Read the Forbes feature →

What customers say

WHY TRUCENTIVE

Make every incentive count

Two simple plans, clear visibility into every delivery, and unclaimed funds returned — so more of your budget supports the people and outcomes that matter.

Get unclaimed funds back

With Pay as You Go, TruCentive automatically returns 100% of every unclaimed reward’s value to your account.

Choose a simple plan

No tiers, seat fees, or subscriptions. Choose how you want to handle unclaimed funds — that’s it.

See every delivery

Track delivery and claim activity, including live claim rates and breakage, from one place.

Deliver on your terms

Send by email, SMS, USPS, Microsoft Teams, or personalized reward link — individually or in bulk.

Automate the follow-through

Schedule reminders that stop at claim, then add a follow-up message after the reward is claimed.

THE TRUCENTIVE DIFFERENCE

The hidden cost of “free” reward delivery

“Free” delivery can hide a costly tradeoff: some providers may keep the value of rewards recipients never claim. TruCentive’s Pay as You Go plan charges a transparent delivery fee and returns 100% of unclaimed funds — helping most customers save 23% after fees.

COMPARE

Compare the cost model — not just the delivery fee.

Compare

Traditional “free” delivery

TruCentive Pay as You Go

Upfront delivery fee

$0

Transparent fee

Unclaimed reward value

May be retained

Returned

Seat or subscription fees

Varies

None

Claim and breakage visibility

Varies

Real time

Email, SMS, links, USPS & Teams

Varies

Included

Plan terms vary by provider. Compare actual program economics and how each plan treats unclaimed reward value.

SAVINGS CALCULATOR

Put your own program numbers to the test.

Compare Free Delivery with Pay as You Go using your delivery volume, incentive value, and expected claim rate.

Your Project
$
68%
Default 68% reflects typical industry redemption rates.
Total Send Volume
Deliveries × value
Total Claimed
Claimed × value
Cost to Send
Pay as You Go delivery fee
Total Savings
Returned funds minus fee
Free Delivery
total program cost
Enter your numbers above to see results
Pay as You Go
total program cost
Enter your numbers above to see results
1M+

reward options

cards, payments, merchandise & SWAG

250+

countries and territories

plus 129K local merchants

23%

average customer savings

versus “free” delivery after fees

31.9%

went unclaimed in 2025

TruCentive returns it

BRANDED EXPERIENCES

Create the experience. Automate the follow-through.

Start from an expert template or a blank canvas. Build branded email, SMS, and recipient pages, then schedule reminders that stop at claim and follow-up messages after claim.

GLOBAL & LOCAL CHOICE

One program. 1M+ ways to reward.

Offer gift cards, prepaid cards, payments, merchandise, and SWAG across 250+ countries and territories, plus 129K local merchants. Mix and match so recipients can choose what fits.

HOW IT WORKS

From idea to impact in four steps

01

Build the experience

Choose a ready-to-use template or start from scratch. Add your brand, message, timing, and reward options.

02

Add recipients

Send to one person or thousands by upload, personalized link, or connected workflow.

03

Deliver anywhere

Reach people by email, SMS, USPS, or Microsoft Teams, with recipient choice built in.

04

Track, remind, and recover

Monitor delivery and claim activity in real time, automate reminders, and return unclaimed funds with Pay as You Go.

BUILT FOR EVERY PROGRAM

One rewards and incentives platform for every program

Use one platform to deliver, automate, and track rewards and incentives across teams, audiences, and program types.

Marketing Incentives

Marketing incentives

Reward referrals, reviews, webinar attendance, and lead generation — with reminders and follow-up built in.

Clinical Trials

Clinical trials

Deliver and track participant stipends, study-visit reimbursements, and milestone payments.

Research compensation

Research compensation

Pay participants for UX research, surveys, focus groups, and academic studies worldwide.

Employee engagement

Recognize milestones, anniversaries, wellness goals, training, and everyday contributions.

Sales and Channel Programs

Sales & channel

Reward sales performance, partner participation, training, demos, and closed deals.

Agency Programs

Agency programs

Run branded incentive programs for multiple clients with separate control and visibility.

Onboarding and training

Onboarding & training

Reward onboarding, compliance, course completion, and certification milestones.

Customer Loyalty

Customer loyalty

Turn referrals, reviews, retention, and repeat business into more memorable customer moments.

Wellness programs

Wellness programs

Reward health challenges, activity goals, preventive care, and mental-health check-ins.

GET STARTED

Send rewards people value. Keep the budget they don’t use.

Whether you’re rewarding employees, customers, partners, or research participants, TruCentive makes delivery flexible, trackable, and easier to scale.

No credit card required · Unclaimed rewards returned with Pay as You Go · SOC 2 Type II · HIPAA · PCI DSS