SOC2 TYPE II Certified · HIPAA · PCI DSS · WC3 (WCAG) 3.0
Unclaimed rewards returned to you — most customers save 23% vs. “free” delivery platforms
Support | 415-386-8600
SOC2 TYPE II Certified · HIPAA · PCI DSS · WC3 (WCAG) 3.0
Unclaimed rewards returned to you — most customers save 23% vs. “free” delivery platforms
Support | 415-386-8600
PLATFORM / MULTISELECT DELIVERY
Eliminate the mismatch between what you send and what recipients actually want. Every recipient gets genuine choice from a curated set of 100,000+ options — and the full reward value is delivered regardless of what they choose.
HOW IT WORKS
MultiSelect removes the guesswork from incentive delivery without adding complexity to your programme management.
Define the reward amount per recipient — any denomination. Every recipient receives that exact value regardless of what they choose.
Any denomination
Equal value for all
Choose from pre-built catalogues by audience type, sector, or lifestyle — or build your own curated mix from TruCentive’s full catalogue of 100,000+ brands.
Pre-built catalogues
Custom curation
Recipients receive a branded email or SMS with a link to a mobile-optimised selection page. They pick their preferred option — on any device, no app required.
Branded page
Mobile-first
The chosen reward is fulfilled at the full stated delivery value. No partial credits, no unused balances, no value leakage to the platform.
Full value honoured
Instant fulfilment
MULTISELECT USE CASES
Recognition carries more meaning when recipients choose what they want. MultiSelect spot bonuses consistently outperform single-brand gift cards on claim rate and satisfaction.
HR
Recognition
A 10-year anniversary deserves more than a generic gift card. MultiSelect lets employees choose something that genuinely reflects their preferences.
Milestones
Anniversaries
Wellness incentives work best when recipients can choose rewards aligned with their own health and fitness goals — not a predetermined voucher for a brand they do not use.
Wellness
Fitness
Participants in market research and academic studies are more likely to complete follow-up studies when they can choose their own compensation format.
Research
Participants
A curated MultiSelect catalogue can include local gift cards for 120+ countries — so a global team each receives a reward relevant to their location.
Global
Local options
Replace one-size-fits-all holiday gift logistics with a MultiSelect catalogue covering retail, dining, travel, and wellness — sent at scale, zero inventory.
Seasonal
Bulk send
WHY IT WORKS
01
When recipients can choose a reward they actually want, claim rates increase significantly. A recipient who sees four options they like is far more motivated to act than one who receives a card for a brand they never use.
02
MultiSelect delivery honours the full stated value regardless of which option the recipient selects. No denomination mismatches, no partial credits, no value sitting unspent on a physical card.
03
MultiSelect is not a link to a catalogue of 100,000 items with no context. You curate the options — selecting 4, 6, or 8 choices appropriate for your audience. Recipients see a focused, relevant set.
FEATURE DETAIL
Build a curated MultiSelect catalogue for each campaign from TruCentive’s full incentive catalogue. Filter by category, region, value range, and audience type. Save curated catalogues as templates.
The selection page is fully branded — your logo, your colours, your headline — designed in the Campaign Builder using the same tools as your delivery email. Mobile-first, no app required.
Whether a recipient selects a gift card, a prepaid Visa, merchandise, or a local restaurant card, TruCentive fulfils the reward at the full delivery value specified.
MultiSelect delivery works with TruCentive’s full automation layer. Reminders stop automatically on selection. Unclaimed MultiSelect deliveries expire and return the full value to your account.
Launch your first MultiSelect campaign in under 30 minutes — with 100,000+ options and full value delivery guaranteed.
