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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

Celebrating Clinical Trials Day
The clinical trial research community pauses to celebrate Clinical Trials Day each year on May 20th.
Clinical Trial Retention Management
In clinical research, retention management ensures that subjects are compensated accurately and on time.
Research Study Compensation
Centralized, distributed, and hybrid research study reimbursement and compensation models give research leaders the flexibility to assign responsibility for specific aspects of compensation while keeping organizational oversight.
Research Compensation and Reimbursement
According to gallop, when employers recognize life events and work milestones, employees are 3X more likely to agree they feel connected to the company culture and that their company cares
Flexible Payment Options in Clinical Trials
A one-size-fits-all approach to research compensation fails to account for the needs of diverse populations.
Employee Appreciation Day
Employee Appreciation Day is the time to recognize real contributions, offer meaningful incentives, and reinforce the behaviors that make your organization stronger.
Make Incentives Feel Like Gratitude
Gratitude is not just a courtesy. It is a core driver of employee engagement, trust, and performance.
Unclaimed Gift Cards
Gift cards are a convenient and appreciated incentive reward. But unclaimed gift cards are unclaimed, lost or unredeemed.
Managing Research Trial Payouts
In research studies, participant payments and compensation are critical to study retention, ethics compliance, and efficiency.
Holiday Party
Office Christmas and holiday parties have gotten a bad reputation. Curated clothing choices can transform the celebration.
Instant Incentives Boost Wellness Program Success
Wellness programs should move beyond points and clunky reward malls and focus on instant incentives. They significantly outperform point-based or delayed incentive systems in driving desired behavior change, program uptake,
Holiday Swag Ideas
Holiday swag can be a powerful tool for building goodwill. Done well, holiday swag can spark pride and loyalty.
TruCentive API
TruCentive API enables software developers to integrate fully designed, customizable incentive experiences directly into their applications with just a few API calls.
Designing Impactful Gifts, Rewards, and Incentives
Recorded Webinar: “Delivery to Delight”, a dynamic webinar where TruCentive experts will walk you through how to craft and automate reward experiences that drive action, boost satisfaction, and leave a
Stronger Research
A well-structured incentive experience can significantly boost the success of research trials and enhance the reputation of the organization conducting them.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

We build a complete project with your logo, recipients, and incentive selections. You leave ready to send.

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