SOC2 TYPE II Certified · HIPAA · PCI DSS · WC3 (WCAG) 3.0
Unclaimed rewards returned to you — most customers save 23% vs. “free” delivery platforms
Support | 415-386-8600
SOC2 TYPE II Certified · HIPAA · PCI DSS · WC3 (WCAG) 3.0
Unclaimed rewards returned to you — most customers save 23% vs. “free” delivery platforms
Support | 415-386-8600
TruCentive automates delivery of recognition, milestones, wellness rewards, and training incentives via email, SMS, and Microsoft Teams — with 100% of unclaimed rewards returned to your account.
Recognition programs work best when the reward reaches the recipient immediately, gives them genuine choice, and returns unused budget to the program — not the platform. TruCentive gives your HR team the tools to design, automate, and track every employee incentive program while keeping 100% of unclaimed value in your account.
Use cases
TruCentive supports the full range of employee incentive programs from a single platform. Build once, automate the delivery, and get unused budget back automatically.
Send instant reward deliveries the moment a manager or peer wants to recognise great work. Recipients choose their own reward — no inventory, no pre-ordering.
Same-day deliveryEmail + SMS + TeamsAny value, any time
Automate milestone deliveries at 1, 3, 5, and 10 years — or any interval you set. Connect your HRIS via API and let TruCentive trigger and deliver without any manual step.
API-triggeredCustom expiry rules100% refund if unclaimed
Reward employees for completing fitness goals, mental health check-ins, and preventive care. Recipients choose what they want — improving participation across diverse teams.
Wellness stipendsFitness and health brandsMental health rewards
Welcome new hires with a branded incentive at day 1, 30, 60, or 90 — triggered automatically. Reinforce culture from the start with a reward they actually want.
Automated triggersBranded experienceDay 1 through day 90
Incentivise learning program completion with instant delivery on a completed course, certification, or compliance requirement. Integrates with most LMS platforms via API.
LMS integrationInstant on-completionCompliance training
Send fully branded holiday gifts at scale — recipients choose their own reward. Eliminate physical gift logistics while increasing satisfaction and reducing waste.
Bulk sendFully brandedZero inventory
Three principles
The best employee incentive programs are built on three foundations. TruCentive is designed to support all three.
A spot bonus only motivates if the recipient values what they receive. Forcing someone to choose between three gift cards they don’t use produces lower engagement than letting them choose from 100,000 options. TruCentive gives every employee genuine choice.
Recognition loses impact when it is delayed. An anniversary reward sent a week late signals the milestone was forgotten. TruCentive automates delivery at the exact moment the trigger fires — no manual step, no delay.
You cannot improve what you cannot track. TruCentive provides real-time visibility into every delivery, claim, and refund — so HR teams can demonstrate ROI and identify which programs drive the most participation.
Platform features
Design, send, and track employee incentive campaigns without engineering resources. TruCentive connects to the HRIS tools you already use.
Design the full recipient journey — delivery email, SMS, reminder schedule, and post-claim follow-up — without any code. Start from a template or build from scratch. Your logo is applied automatically.
Set a reminder schedule once and TruCentive handles everything. Reminders automatically stop when the recipient claims. HRIS triggers fire the delivery the moment a milestone is hit — anniversary, completion, or custom date.
See exactly who claimed an incentive, what they chose, and when. Detailed reporting covers deliveries sent, claimed, refunded, and program performance — with nothing hidden because TruCentive’s revenue does not depend on unclaimed rewards.
TruCentive integrates with the tools your HR team already uses. Connect via native integrations or the RESTful API to trigger deliveries automatically from any system that tracks milestones, completions, or engagement events.
Incentive catalog
Employees choose what they actually want — increasing claim rates and making the reward feel more meaningful. TruCentive offers the industry’s most extensive incentive catalog.
Common questions
Other TruCentive solutions
Get started
Book a free design session and leave with a complete, ready-to-send project — your logo, your recipients, your incentive selections. No credit card required.
