Speak up when something does not feel right. TruCentive encourages employees, contractors, partners, and other stakeholders to report suspected misconduct, security concerns, or policy violations in good faith.
CONFIDENTIAL Reports are limited to those who need to review them.
NO RETALIATION Good-faith reporting is protected.
IDENTITY OPTIONAL Name and email may be left blank.
You do not need proof before raising a concern. Share the facts you know, explain what you observed, and avoid conducting your own investigation.
Raise the concern directly with a supervisor or manager when that route is appropriate and comfortable.
Report directly to TruCentive’s Information Security Officer or Compliance Officer. You may also contact support@trucentive.com and request confidential routing.
Use the form on this page. Your name and email are optional, so you may submit without identifying yourself.
TruCentive strictly prohibits retaliation against anyone who, in good faith, reports suspected misconduct, a security concern, or a policy violation. Retaliation may result in disciplinary action, up to and including termination of employment.
Reports will be handled with discretion. The whistleblower’s identity will be kept confidential to the fullest extent possible, consistent with a fair and adequate investigation and applicable law.
A report does not need to be proven correct to be made in good faith. Knowingly false or malicious reports are not protected.
Report suspected unlawful, unethical, unsafe, or policy-violating conduct. Examples include—but are not limited to—the concerns below.
Data breaches, unauthorized access, mishandling of sensitive information, or suspected violations of data-protection requirements.
Insider threats, misuse of internal systems, or violations of cybersecurity protocols or physical security procedures.
Suspected fraud, coercion, conflicts of interest, retaliation, falsification, or other unlawful or unethical behavior.
Known or suspected violations of TruCentive policies, contractual obligations, regulations, or applicable law.
Provide as much specific information as you can. You may leave your name and email blank. If you want a response or may need to be contacted for follow-up, include an email address.
Please do not submit: passwords, authentication codes, access keys, full payment-card numbers, or personal information that is not needed to explain the concern.
Each concern is handled according to its nature, urgency, and the need for a fair investigation.
The report is routed for confidential review and assessed for urgency, scope, and the appropriate investigator.
Relevant facts are gathered with access limited to those who need the information to evaluate and address the concern.
TruCentive takes appropriate corrective or disciplinary action when warranted. Follow-up may be limited for anonymous reports or to protect confidentiality.
Non-compliance and responsibility to report. Employees and contractors are expected to promptly report known security incidents or policy violations. Failure to report a known incident may itself be treated as a policy violation.
Contact TruCentive Support and ask that your message be routed confidentially to the Information Security or Compliance Officer.
