TruCentive All-In-One Incentives Engagement Platform

Choose a plan that’s right for you!

Many features are available a la carte

Our Incentives delivery pricing options give you features you need without unnecessary costs or commitments. Choose a plan and add features as you grow. TruCentive is the only incentives automation platform that implements automatic volume discounts over the life of your relationship with us. Give us a call and we’ll help you choose the best plan or create a custom plan that fits your organization:  1-415-386-8600

Free Delivery

Send as much or as little as you like
No Delivery fee

Free

3000+ Gift Cards 150 Countries

2 Users

1 Automated Reminder

2 Users

Deliver Incentives via Email or SMS

Deliver via SMS & Email

Use our templates or create your own stunning designs

Templates & Content Designer

Pay as You Go

10% Delivery Fee
Unclaimed incentives returned

10%

/ Incentive Value

3000+ Gift Cards 150 Countries

Unclaimed Incentives get your money back

Unclaimed Incentives Returned

Visa and MasterCard

Virtual Visa & MasterCard

Deposit to Debit Card

Deposit to Debit Card

PayPal & Venmo

3 Users

2 Automated Reminders

Deliver Incentives via Email or SMS

Deliver via SMS & Email

Use our templates or create your own stunning designs

Templates & Content Designer

Essentials

10% Delivery Fee up to
a maximum of $4 w/Volume*
Unclaimed incentives returned

$2500

/ Year

Everything in Pay as You Go Plan +

Email From Your Domain

Unclaimed Incentives get your money back

1 Hour Send/Expire Granularity

API – Custom Integrations

1 on 1 Consulting

4 Hours 1:1 Consulting / year

6 Users

8 Automated Reminders

Post Claim Follow-up Action

Post Claim Follow-up Action

Phone Support

Phone Support

Standard

10% Delivery Fee up to
a maximum of $2.75 w/Volume*
Unclaimed incentives returned
More features.

$5000

/ Year

Everything in Essentials Plan +

Quarterly Team Training

Unclaimed Incentives get your money back

15 min Send/Expire Granularity

1 on 1 Consulting

8 Hours 1:1 Consulting / year

Early Release Advisory Program

Early Release/Advisory Program

12 Users / Volume Discounts

15 Reminders

Post Claim Follow-up Action

Post Claim Follow-up Action

Phone Support

Priority Phone Support

    * Maximum delivery fees are set based on volume and the value of your incentive delivery. See Frequently Asked Questions below for details.
Gift Cards
Over 3000+ gift card options in more than 150 countries.
Recipient Choice - Curated
Give your recipients a choice of gift cards. You curate a set of cards that they can choose from to match the theme of your project.
Recipient Choice - Whole Catalog
Let recipients choose their country and from any of the avaialbe gift card, prepaid, cards, or funds delivery options
Drag and Drop Email Builder
Design stunning messages that create a lasting impression. Start from scratch, or just drop your logo into one of our pre-designed templates and you're ready to start delivering rewards and incentives with impact.
Drag and Drop Recipient Experience
Deliver incentives on landing pages with your design, messaging, and incentive choice. Add information regarding your incentive and/or additional calls to action.
Reminders
Create reminders that reinforce your brand, your message, and your incentive. Reminders can be unique so you can mix up your tactics in a single program.
Templates for Every Occasion
Browse our selection of email templates. Each template is responsive, fully customizable, and can be edited and optimized for your brand.
Active Projects
Create as many projects as you wish. Active projects are projects that are currently in use sending rewards and incentives.
Users
Add users ala carte to any plan.
Integration with Hundreds of Applications
Connect you incentive projects with the applications you love most. Use our native integrations, Zapier, or our API.
User Roles
User roles provide the option of granting access for your account or specific project: Administrator, Auditor, Funder, Creator, Requestor, and Approver roles give you the flexibility to manage access and funds availability.
Support
Get the support you need. 95% of all support tickets are responded to within 30 minutes.
Over 3500 International Gift Card Options
Access to a wide variety of international gift cards in more than 150 countries.
Return of Unclaimed Incentives
You set the expiration period. The value of unclaimed incentives are automatically returned to your account or project.
Virtual Visa and MasterCard
Send Visa and MasterCard cards in the U.S. and internationally to give recipients more choice. Also a great backup for countries with limited gift card options.
Depost to Debit Card
Deliver funds to a personal debit card. It's simple to send and receive.
Depost to Bank Account
Deliver funds directly to a bank account. Routing number and account numbers required.
PayPal
Give recipients the option to add funds to their PayPal account with just a phone number or email.
Venmo
Give recipients the option to add funds to their Venmo account with just a phone number or email.
Gated Delivery
Send incentives that require a code to open. Create a code for each incentive or have a general code for all.
Post Incentive Claim Follow-Up Messages
Add a secondary call to action email or SMS when someone claimes their incentive - Or just say thanks again!
Send Time Granularity
Pick the Day, the Hour, and even down to 15 minute time granularity for sending your rewards and incentives.
Expiration Granularity
In some cases, you may choose to expire a reward or incentive with greater granularity than one day. e.g. After meetings or group events that use gated, or locked, incentives with a common password.
Funding Sources
Create funding sources and allocate them to users and/or projects. Enable access to a funding source for a single user, multiple users, projects, multiple projects or a mix!

Try Before You Buy – Design & send branded samples, no credit card required.

Frequently Asked Questions

You can change your plan at any time. Start with a free plan and start designing. When you’re ready to send, upgrade to a plan that best fits your sending profile. Our Pay as You Go plan is great if you only plan on sending a few incentives or lower value incentives. If you want to send volume or higher value incentives, our Essentials, Standard, and Corporate plans are great options as they provide volume discounts by capping your delivery fee. Want more capability, call us and we can design a program that fits your organization’s needs.

All plans can be canceled at any time. See our terms of service for details. After you cancel, funds not in reserve for the fulfillment of active projects will be returned. You will continue to have access to active projects through the project end date. No new Instruments may be sent after the effective date of cancellation. The  “Pay as You Go” plans do not involve license fees. Monthly or annual license fees prepaid under plans, as well as any other non-recurring engineering fees and other fixed fees, will be non-refundable.

With TruCentive, you set how long a recipient has to claim their digital card. If a recipient does not claimed their incentive during the desired timeframe, TruCentive automatically issues your account a 100% refund of the incentive value.* This allows you to maximize the ROI of your program and eliminates waste from those recipients who are no longer reachable.

* Our Free Delivery Plan maximum expiration term is 6 months. Incentives are not returned to your account.

We appreciate your business. As a financial services software company we pass the efficiencies of Software-as-a-Service on to you.

Our Essentials, Standard, and Enterprise plans include volume discounts. These discounts are based on the volume of incentives you deliver over the lifetime of your relationship with TruCentive. This makes it easy to choose a plan that fits you now, and in the future. All incentives sent are included in your volume for determining your discount
Discounts set a maximum amount* your will pay per delivery. Our discounts are structured at $25,000, $50,000, and $100,000.


Essentials
Base Percent (First 25K) 10%
Total Delivery Volume: (25K-50K) Lesser of 10% or Max Delivery Fee $5.00
Total Delivery Volume: (50K-100K) Lesser of 10% or Max Delivery Fee $4.50
Total Delivery Volume: (100K+) Lesser of 10% or Max Delivery Fee $4.00

Standard
Base Percent (First 25K) 10%
Total Delivery Volume: (25K-50K) Lesser of 10% or Max Delivery Fee $4.00
Total Delivery Volume: (50K-100K) Lesser of 10% or Max Delivery Fee $3.00
Total Delivery Volume: (100K+) Lesser of 10% or Max Delivery Fee $2.75

Corporate
Base Percent (First 25K) 10%
Total Delivery Volume: (25K-50K) Lesser of 10% or Max Delivery Fee $3.00
Total Delivery Volume: (50K-100K) Lesser of 10% or Max Delivery Fee $2.75
Total Delivery Volume: (100K+) Lesser of 10% or Max Delivery Fee $2.50

* Addition charges may apply to incentives over $500 if your account is enabled

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability and all fees are subject to change without notice.

You can fund your account with a Credit Card (US only), Checks and Bank Transfers (ACH or Wires).  You can pre-fund your account via Bank Transfers to ensure orders are processed immediately, other payment options may require time for authorization.

We are happy to work with you to provide access to the premium features of most plans. Just contact us at support@trucentive.com for more information on the options!
Nope! TruCentive makes it easy for you to create stunning messages and recipient landing pages with our Drag and Drop editor. We provide sample templates that are mobile friendly (responsive) and give you everything you’ll need to promote engagement; including the ability to send sample messages with zero value gift cards, coupons and vouchers.

Don’t see what you’re looking for? Build a plan that’s right for you! Our Rewards and Incentives delivery pricing options give you the flexibility to build a program to  maximize participation and outcomes!

Rewards and Incentives delivery pricing

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability and all fees are subject to change without notice.

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