More features, more savings

Only Pay for Claimed Incentives!

We eliminate program waste! Funds for incentives not claimed within your pre-set time frame are automatically returned to your account. 

The average claim rate for gift cards is 68% ~Paytronix
TruCentive saves you money by returning unclaimed deliveries.

Four insights infographic preview image

Why Trucentive?

1. We Reduce Waste In Corporate Gifting

We return 100% of the value on unclaimed deliveries by charging a small fee per delivery, resulting in an average return of  22% of your funds. In 2023, TruCentive saved customers over one million dollars. more…

2. Full Transparency

We bring more incentive options, delivery features, and end-user engagement options than any other platform in the industry.  This means you can be more creative, manage programs with ease, and maximize the value of your deliveries with multiple reminders and post claim follow up messages.

3. A Better Experience - Sender & Recipient

Our success isn’t dependent on poor delivery claim rates. This eliminates the adversarial relationship between vendor and client. This means full visibility into every delivery including who claimed, what they claimed, and when. Your success is our success!

Pay as You Go

10% of incentive value

100% of unclaimed incentives returned

No Subscription Fee

Delivery
• 10% of your incentive value.
• You set the delivery expiration from 1 day to 3 years
• Unclaimed incentives are returned to your account

Features

• Gift Cards, Merchandise, and Payments
• Deliver SMS & Email
• Gift Cards, Merchandise, and Payments
• Three users
• Three automated reminders per delivery
• Email/Phone Support

No credit card requires to design and send sample incentives

No credit card is required to sign-up and start sending samples.

10% of the incentive value you send.

The industry average claim rate for incentives is 68% ~Paytronix. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration. 

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability, and all fees are subject to change without notice.

Essentials

Discounted incentive delivery fee

100% of unclaimed incentives returned

$500/Year

Delivery
• Under $45 incentives – 10% delivery fee
• $45 to $75 incentives – $4.50 delivery fee
• $75+ incentives – 6% delivery fee

Features – Pay as You Go Features Plus

• Gift Cards, Merchandise, and Payments
• 
Deliver with Custom SMS & Your email domain
5 Users
• 5 reminders
• Follow-up message after an incentive is claimed
• Custom data fields
• Gated/password-protected deliveries 
• $100/year per additional account (same domain)
• Eight hours/year training/best practices
• Email/Phone Support

No credit card requires to design and send sample incentives

No credit card is required to sign-up and send samples.

* Maximum delivery value is $500. If you would like high value incentives please ask your salesperson and we’ll create a custom plan for your specific needs. 

The industry average claim rate for incentives is 68% ~Paytronix. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability, and all fees are subject to change without notice.

Enterprise

Discounted incentive delivery fee

100% of unclaimed incentives returned

$2500/Year

Delivery
• Under $45 incentives – 10% delivery fee
• $45 to $75 incentives – $4.50 delivery fee
• $75+ incentives – 6% delivery fee

Features – Essentials Features Plus

• Gift Cards, Merchandise, and Payments
25 Users
• Unlimited reminders
• Unlimited accounts
• Multi-Account management
• Multi-Account reporting
• HIPAA – De-Identification

No credit card requires to design and send sample incentives

No credit card is required to sign-up and send samples.

* Maximum delivery value is $500. If you would like high value incentives please ask your salesperson and we’ll create a custom plan for your specific needs. 

The industry average claim rate for incentives is 68% ~Paytronix. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.

For De-identified emails their is a .20 per email/reminder charge

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability, and all fees are subject to change without notice.

What is Delivery Breakage?

Free digital gift card, merchandise, and payment delivery pricing hides the hidden cost for organizations, known as “delivery breakage.” This refers to unclaimed deliveries from which vendors profit over time. The facade of free delivery conceals a strategy where card delivery vendors profit from anticipated unclaimed deliveries, turning a seeming convenience into a significant gain for them, not the organizations. This practice leverages the likelihood that many gifts, awards, or incentives will not be claimed by their intended recipients, benefiting vendors at the organization’s expense.

No sign-up, Invite guests to join, No obligation!

Sign up and send samples. No credit card required

Gift Cards

Major U.S. National Brand Gift Cards

International Gift cards in 150+ countries

Merchandise

85,000+ Local Merchant Gift Cards

10,000+ Merchandise options:
Top Tech, Personal Care, Home, Travel

Payments

Deposit to a Recipient Debit card
Deposit to a Recipient Bank Account

PayPal (200 countries), Venmo,
Visa, MasterCard, American Express

 

Frequently Asked Questions

You can change your plan at any time. Start with a free plan and start designing. When ready to send, upgrade to a plan that best fits your sending profile. Our Pay as You Go plan is great if you only plan on sending a few incentives or lower-value incentives. If you want to send volume or higher value incentives, our Essentials plan is a great option it provides volume discounts. Want more capability, call us, and we can design a program that fits your organization’s needs.

All plans can be canceled at any time. See our terms of service for details. After you cancel, funds not in reserve for the fulfillment of active projects will be returned. You will continue to have access to active projects through the project end date. No new Instruments may be sent after the effective date of cancellation. The  “Pay as You Go” plans do not involve license fees. Monthly or annual license fees prepaid under plans, as well as any other non-recurring engineering fees and other fixed fees, will be non-refundable.

With TruCentive, you set how long a recipient has to claim their digital card. If a recipient does not claimed their incentive during the desired timeframe, TruCentive automatically issues your account a 100% refund of the incentive value.* This allows you to maximize the ROI of your program and eliminates waste from those recipients who are no longer reachable.

* Our Free Delivery Plan maximum expiration term is 6 months. Incentives are not returned to your account.

You can fund your account with a Credit Card (US only), Checks and Bank Transfers (ACH or Wires).  You can pre-fund your account via Bank Transfers to ensure orders are processed immediately, other payment options may require time for authorization.

We are happy to work with you to provide access to the premium features of most plans. Just contact us at support@trucentive.com for more information on the options!
Nope! TruCentive makes it easy for you to create stunning messages and recipient landing pages with our Drag and Drop editor. We provide sample templates that are mobile friendly (responsive) and give you everything you’ll need to promote engagement; including the ability to send sample messages with zero value gift cards, coupons and vouchers.

Don’t see what you’re looking for? Build a plan that’s right for you! Our Rewards and Incentives delivery pricing options give you the flexibility to build a program to  maximize participation and outcomes!

Rewards and Incentives delivery pricing

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability, and all fees are subject to change without notice.

Ready to design something brilliant?

Schedule a free design session

Our design sessions are the perfect way to show you how TruCentive can help you realize your rewards, gifts, or payout goals in a real-world scenario, building a complete project with everything from your logo, design options, and messaging to incentive selection, deliveries, and reminders.

When we’re done, you’ll:

  • Possess a solid grasp of constructing your project.

  • Have a comprehensive understanding of best practices for incentive delivery.

  • Learn the secrets of the incentives industry and the savings and advantages of utilizing TruCentive for your next program.
A mosaic of gift, award, and incentive automation designs that were created in TruCentive by customers in their design session
G2 Winter Badges for TruCentive

If you’re ready to start designing on your own, sign up and start sending samples. There’s no credit card required to start exploring your creative side!

Content Icon

Create “Grade-A” content

Use powerful features to quickly create professional-looking incentive deliveries

Service Icon

At your service

With a TruCentive subscription, you get technical support for all your team members so you can get back to your project fast

Productivity Icon

Reimagine your productivity

Eliminate the time and frustration managing the procurement, delivery, and management of your rewards and incentives deliveries