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Choose a plan that’s right for you!

Only Pay for Claimed Incentives

100% of your unclaimed incentive value is automatically returned to your account

Our pricing options give you the features you need without unnecessary costs or commitments. Choose a plan and add features as you grow. TruCentive is the only incentives automation platform that implements automatic volume discounts over the life of your

G2 5 Star reviews

Gift Cards

Major U.S. National Brand Gift Cards

International Gift cards in 150+ countries

Merchandise

85,000+ Local Merchant Gift Cards

10,000+ Merchandise options:
Top Tech, Personal Care, Home, Travel

Payments

Deposit to a Recipient Debit card
Deposit to a Recipient Bank Account

PayPal (200 countries), Venmo,
Visa, MasterCard, American Express

 

The average claim rate for incentives and rewards is 79.5%.
Marketing programs may be as low as 50%.
TruCentive saves you money by returning unclaimed deliveries.

Free Delivery

Free delivery at incentive face value

Unclaimed incentives are not returned

No Subscription Fee

Delivery
• No charge to deliver incentives at their face value.
• Deliveries expire after six months.
• Unclaimed incentives are not returned

Features
• Deliver Email & SMS
• Two users
• One automated reminder
• No follow-up message after an incentive is claimed
• Email Support

No credit card is required to sign-up and start sending samples.

The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. The expiration period of your delivery is 6 (six) months from delivery. The value of unclaimed incentives is not returned to your account upon expiration. Send limits apply

Pay as You Go

10% of incentive value

100% of unclaimed incentives returned

No Subscription Fee

Delivery
• 10% of your incentive value.
• You set the delivery expiration from 1 day to 3 years
• Unclaimed incentives are returned to your account

Features
• Deliver SMS & Email
• Three users
• Three automated reminders per delivery
• Email/Phone Support

No credit card is required to sign-up and start sending samples.

10% of the incentive value you send.

The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.

Essentials

Discounted incentive delivery fee

100% of unclaimed incentives returned

$500/Year

Delivery
• Under $40 incentives – 10% delivery fee
• $40 to $100 incentives – $4 delivery fee
• $100+ incentives – 4% delivery fee

Features
• Deliver with Custom SMS & Your email domain
• 25 Users
• Unlimited reminders
• Follow-up message after an incentive is claimed
• Custom data fields
• Gated/password-protected deliveries 
• Eight hours/year training/best practices
• Email/Phone Support

No credit card is required to sign-up and send samples.

* Maximum delivery value is $500. If you would like high value incentives please ask your salesperson and we’ll create a custom plan for your specific needs. 

The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.

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Our famous TruCentive carrot in white as an accent for our sign up now button

Try Before You Buy
Design & send branded samples, no credit card required.

Frequently Asked Questions

You can change your plan at any time. Start with a free plan and start designing. When ready to send, upgrade to a plan that best fits your sending profile. Our Pay as You Go plan is great if you only plan on sending a few incentives or lower-value incentives. If you want to send volume or higher value incentives, our Essentials plan is a great option it provides volume discounts. Want more capability, call us, and we can design a program that fits your organization’s needs.

All plans can be canceled at any time. See our terms of service for details. After you cancel, funds not in reserve for the fulfillment of active projects will be returned. You will continue to have access to active projects through the project end date. No new Instruments may be sent after the effective date of cancellation. The  “Pay as You Go” plans do not involve license fees. Monthly or annual license fees prepaid under plans, as well as any other non-recurring engineering fees and other fixed fees, will be non-refundable.

With TruCentive, you set how long a recipient has to claim their digital card. If a recipient does not claimed their incentive during the desired timeframe, TruCentive automatically issues your account a 100% refund of the incentive value.* This allows you to maximize the ROI of your program and eliminates waste from those recipients who are no longer reachable.

* Our Free Delivery Plan maximum expiration term is 6 months. Incentives are not returned to your account.

You can fund your account with a Credit Card (US only), Checks and Bank Transfers (ACH or Wires).  You can pre-fund your account via Bank Transfers to ensure orders are processed immediately, other payment options may require time for authorization.

We are happy to work with you to provide access to the premium features of most plans. Just contact us at support@trucentive.com for more information on the options!
Nope! TruCentive makes it easy for you to create stunning messages and recipient landing pages with our Drag and Drop editor. We provide sample templates that are mobile friendly (responsive) and give you everything you’ll need to promote engagement; including the ability to send sample messages with zero value gift cards, coupons and vouchers.

Don’t see what you’re looking for? Build a plan that’s right for you! Our Rewards and Incentives delivery pricing options give you the flexibility to build a program to  maximize participation and outcomes!

Rewards and Incentives delivery pricing

TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability and all fees are subject to change without notice.

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