Choose a plan that’s right for you!
Only Pay for Claimed Incentives
100% of your unclaimed incentive value is automatically returned to your account
Our pricing options give you the features you need without unnecessary costs or commitments. Choose a plan and add features as you grow. TruCentive is the only incentives automation platform that implements automatic volume discounts over the life of your
Gift Cards
Major U.S. National Brand Gift Cards
International Gift cards in 150+ countries
Merchandise
85,000+ Local Merchant Gift Cards
10,000+ Merchandise options:
Top Tech, Personal Care, Home, Travel
Payments
Deposit to a Recipient Debit card
Deposit to a Recipient Bank Account
PayPal (200 countries), Venmo,
Visa, MasterCard, American Express
The average claim rate for incentives and rewards is 79.5%.
Marketing programs may be as low as 50%.
TruCentive saves you money by returning unclaimed deliveries.
Free Delivery
Free delivery at incentive face value
Unclaimed incentives are not returned
No Subscription Fee
Delivery
• No charge to deliver incentives at their face value.
• Deliveries expire after six months.
• Unclaimed incentives are not returned
Features
• Deliver Email & SMS
• Two users
• One automated reminder
• No follow-up message after an incentive is claimed
• Email Support
No credit card is required to sign-up and start sending samples.
The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. The expiration period of your delivery is 6 (six) months from delivery. The value of unclaimed incentives is not returned to your account upon expiration. Send limits apply
Pay as You Go
10% of incentive value
100% of unclaimed incentives returned
No Subscription Fee
Delivery
• 10% of your incentive value.
• You set the delivery expiration from 1 day to 3 years
• Unclaimed incentives are returned to your account
Features
• Deliver SMS & Email
• Three users
• Three automated reminders per delivery
• Email/Phone Support
No credit card is required to sign-up and start sending samples.
10% of the incentive value you send.
The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.
Essentials
Discounted incentive delivery fee
100% of unclaimed incentives returned
$500/Year
Delivery
• Under $40 incentives – 10% delivery fee
• $40 to $100 incentives – $4 delivery fee
• $100+ incentives – 4% delivery fee
Features
• Deliver with Custom SMS & Your email domain
• 25 Users
• Unlimited reminders
• Follow-up message after an incentive is claimed
• Custom data fields
• Gated/password-protected deliveries
• Eight hours/year training/best practices
• Email/Phone Support
No credit card is required to sign-up and send samples.
* Maximum delivery value is $500. If you would like high value incentives please ask your salesperson and we’ll create a custom plan for your specific needs.
The industry average claim rate for incentives is 79.5%. Marketing programs may be much lower. You set the expiration period of your delivery: 2 days, 2 months, etc. The value of unclaimed incentives is automatically returned to your account upon expiration.
Try Before You Buy
Design & send branded samples, no credit card required.
Frequently Asked Questions
You can change your plan at any time. Start with a free plan and start designing. When ready to send, upgrade to a plan that best fits your sending profile. Our Pay as You Go plan is great if you only plan on sending a few incentives or lower-value incentives. If you want to send volume or higher value incentives, our Essentials plan is a great option it provides volume discounts. Want more capability, call us, and we can design a program that fits your organization’s needs.
All plans can be canceled at any time. See our terms of service for details. After you cancel, funds not in reserve for the fulfillment of active projects will be returned. You will continue to have access to active projects through the project end date. No new Instruments may be sent after the effective date of cancellation. The “Pay as You Go” plans do not involve license fees. Monthly or annual license fees prepaid under plans, as well as any other non-recurring engineering fees and other fixed fees, will be non-refundable.
With TruCentive, you set how long a recipient has to claim their digital card. If a recipient does not claimed their incentive during the desired timeframe, TruCentive automatically issues your account a 100% refund of the incentive value.* This allows you to maximize the ROI of your program and eliminates waste from those recipients who are no longer reachable.
* Our Free Delivery Plan maximum expiration term is 6 months. Incentives are not returned to your account.
You can fund your account with a Credit Card (US only), Checks and Bank Transfers (ACH or Wires). You can pre-fund your account via Bank Transfers to ensure orders are processed immediately, other payment options may require time for authorization.
Don’t see what you’re looking for? Build a plan that’s right for you! Our Rewards and Incentives delivery pricing options give you the flexibility to build a program to maximize participation and outcomes!
TruCentive reserves the right to add, modify, change, improve or discontinue programs and associated products without notice. All products are subject to availability and all fees are subject to change without notice.
