Clinical Trial Compensation & Reimbursement
Traditional clinical trial compensation strategies cost programs time, money, and, most importantly, participants.
Last year, TruCentive saved researchers hundreds of thousands of dollars in direct and administrative costs by helping update their programs to make them more compelling to participants, easier to manage, and more flexible to cope with the changing needs of researchers and their subjects.
Eliminate waste - Only pay for claimed compensation
Send sample compensation and reimbursements to yourself or colleagues in minutes. No credit card is required to design and send stunning samples to show how your organization can improve enrollment, engagement, and retention.
Clinical trial fast facts:
- 90% of clinical trials provide some form of compensation or reimbursement.
- 20.5% of compensation went unclaimed in 2022
- Programs letting recipients choose their gift card have a 23% better retention.
- Offering more compensation options increases enrollment diversity.
- Only about 30% of all clinical trials registered on ClinicalTrials.gov include children, even though many drugs used in children have not been tested explicitly for pediatric use.
- The top five most popular gift cards choices among subjects include Visa, Amazon, Target, Starbucks, Best Buy
- According to a study by the Biotechnology Innovation Organization, only about 9.6% of drugs that start in Phase I clinical trials will ultimately be approved
Three elements of well designed compensation program
1. Easy to administer & easy for subjects
Easy compensation processes for both administrators and subjects in clinical trials are key to retention and engagement.
2. Compelling research & compensation
Compelling messaging, design, and attractive compensation options attract highly engaged and diverse audiences.
3. Flexibility to meet research & subject needs
Flexible compensation delivery and recipient options reduce management overhead while assuring subject retention.
EASY
Straightforward compensation allows administrators to allocate their time to the trial rather than logistical issues.
For subjects, prompt and hassle-free compensation is a tangible acknowledgment of their valuable participation and builds trust, ensuring they feel valued and respected in the process.
COMPELLING
Approximately 30% of studies, end up being terminated early because they cannot enroll enough participants. Compelling compensation options attract more subjects and retain them longer.
86% of subjects select a variety of gift cards throughout the course of any given study.
FLEXIBLE
Flexibility in managing compensation delivery via SMS, email, or in-person with the ability to resend, edit, or revoke deliveries simplifies deliveries and ongoing management.
Subject flexibility in choice with options ranging from Visa, AMEX, 3,000+ merchant gift cards, and many physical card options.
Spend 20 minutes getting to know how TruCentive increases clinical trial enrollment, engagement, and retention.
We’re changing the way incentives are delivered!
- More Incentive Options
- Design and Deliver in Minutes
- Better Recipient Experience
- Only Pay for Claimed Incentives
Choice Matters
Offering participants a choice of gift cards or payment methods encourages enrollment and participation as subjects look to future needs.
Increased sense of control
When participants are given a choice, they feel more in control of the process and more invested in the trial.
Enhanced motivation
By allowing participants to select a gift card that is most meaningful to them, they are more likely to be motivated to complete the trial and contribute to its success.
Positive association
Receiving a “desired” reward creates a stronger positive association with the trial and its organizers.
Perception of value
Selecting a gift card or payment that is personally relevant to them increases the perceived value of the incentive.
By offering a choice of incentives to participants, researchers create a positive and rewarding experience, which can lead to increased motivation, engagement, and willingness to participate in future clinical trials.
Essentials
Life
Entertainment
Subject Experience
A more compelling experience
The clinical trial compensation process should be seamless and flexible for subjects because it respects their autonomy, ensures a more diverse participant pool, and enhances retention and compliance, ultimately supporting the integrity and success of the research.
Compensation choice can be delivered via email, SMS message, or printed for in-person delivery, depending on the need and trial logistics. Initial messages followed up with automated reminders help assure ongoing engagement. Post-claim messages may be used in various ways, including additional feedback requests to reinforce the importance of your study or add an extra thank you.
Typical Cadence
Day 0 – Initial compensation delivery
Day 1 – Reminder for unclaimed compensation
Day 5 – Reminder for unclaimed compensation
Day 15 – Additional reminders
A final reminder 5 days prior to expiration
Email, SMS, or in-person delivery
Subject compensation claim page
Compensation choice improves enrollment & retention by 23%
Researcher Experience
Convenience & Flexibility
The clinical trial compensation process should be seamless and flexible for subjects because it respects their autonomy, ensures a more diverse participant pool, and enhances retention and compliance, ultimately supporting the integrity and success of the research.
Compensation choice can be delivered via email, SMS message, or printed for in-person delivery, depending on the need and trial logistics. Initial messages followed up with automated reminders help assure ongoing engagement. Post-claim messages may be used in various ways, including additional feedback requests to reinforce the importance of your study or add an extra thank you.
Typical Cadence
Day 0 – Initial compensation delivery
Day 1 – Reminder for unclaimed compensation
Day 5 – Reminder for unclaimed compensation
Day 15 – Additional reminders
A final reminder 5 days prior to expiration
Compensation Delivery
Add subjects individually or load a complete list for instant delivery.
Compensation Delivery
Add subjects individually or load a complete list for instant delivery.
Gift Cards
85,000+ Gift Cards in 150 Countries
Payments
Deposit to Debit Card, Bank Account, PayPal, and Venmo
Virtual
MasterCard, Visa, and AMEX
Merchandise
Thousands of merchandise options
Schedule a Setup Call
- In less than 60 minutes we’ll work with you to:
- Choose your template and personalize your project
- Edit your message & logo
- Select gift card options
- Send via SMS or Email
Sign up for Free
More than gift cards!
- 3,000+ Major Brand Gift Cards – 150 countries
- 85,000+ Local merchant gift cards
- You choose or let your recipient enter their zip code and choose
- Pre-Paid Visa & MasterCard cards – Digital and Physical Options
- 10,000+ Merchandise options – No shipping, no markup
- Payments – Deposit to Debit Card – Deposit to Bank Account – PayPal (300+ countries) & Venmo
TruCentive gives you the tools to deliver rewards and incentives in ways that magnify your brand and delight your recipients.
Sign up and try us out! If you would like a setup call after you have had a chance to experiment, no problem
We've got you covered
Create “Grade-A” content
Use powerful features to quickly create professional-looking incentive deliveries
At your service
With a TruCentive subscription, you get technical support for all your team members so you can get back to your project fast
Reimagine your productivity
Eliminate the time and frustration managing the procurement, delivery, and management of your rewards and incentives deliveries
