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Unclaimed rewards returned to you 

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MERCHANDISE REWARDS

Merchandise people choose. Programs you don’t have to warehouse.

Give recipients access to 100K+ merchandise options—from technology to personal care—while you control the selection, message, and budget. Curate a few favorites or open the catalog, then mix merchandise with gift cards, prepaid cards, payments, branded SWAG, and charity options in one delivery.

100K+ choices · No inventory · Unclaimed value returned

Curated merchandise selection and direct delivery illustration
MERCHANDISE, YOUR WAY

Choice without the operational burden

Create a reward experience that feels personal to every recipient without pre-buying inventory, guessing sizes, or managing individual shipments.

Curated collections

Offer a focused set of merchandise that matches your occasion, audience, budget, or campaign theme.

The entire catalog

Open access to 100K+ options so every recipient can choose something useful, relevant, and memorable.

Recipient-controlled delivery

Recipients choose their item and provide the right shipping address during redemption.

Transparent program costs

No excessive markups, inflated shipping fees, or hidden costs—and unused tax reserves return to your account.

Mix and match freely

Combine merchandise with gift cards, prepaid cards, payments, branded SWAG, and charity options in one experience.

WHY MERCHANDISE

Tangible rewards last. Inventory problems shouldn’t.

A useful product keeps the recognition moment visible long after it is claimed. TruCentive gives that lasting impact without bulk purchasing, storage, size forecasting, or one-off fulfillment work.

A BETTER REWARD EXPERIENCE

More meaning for recipients. Less work for your team.

Merchandise gives people something they can keep while TruCentive removes the logistics that usually make physical rewards difficult.

Make it personal

A music lover can choose headphones, a home chef can choose cookware, and a commuter can choose the gear that fits their day.

Eliminate inventory waste

No pallets, storage rooms, leftover sizes, or guesswork. Items are selected first and fulfilled after redemption.

Protect program value

If merchandise is not claimed before your deadline, the eligible unclaimed value returns to your account automatically.

HOW IT WORKS

From program idea to delivered merchandise

01

Define the experience

Set the occasion, audience, budget, message, and timing for your merchandise reward.

02

Curate—or open the catalog

Offer one item, build a focused collection, include the complete catalog, or request a unique item for your account.

03

Mix the reward options

Add gift cards, prepaid cards, payments, branded SWAG, or charity choices alongside merchandise.

04

Send and let TruCentive fulfill

Recipients choose, enter their shipping information, and receive the item at the correct address—while you track status and claims.

program definition, merchandise curation, mixed reward options, and fulfillment
100K+

Merchandise options

from technology to personal care

10K+

Branded SWAG options

for custom company programs

0

Inventory to pre-buy

store, sort, or ship yourself

100%

Eligible unclaimed value

returned to your account

BUILD YOUR PROGRAM

Make merchandise the reward—and choice the advantage.

Build a memorable merchandise experience with the selection, fulfillment, reporting, and cost controls your team needs.

100K+ choices · No inventory · Unclaimed value returned