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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

Smarter Research Incentive Programs
Recruiting the right participants for research studies can be difficult. Keeping them engaged is even harder.
Global Recognition and Incentive Delivery
TruCentive now makes it easy to run global incentive delivery as a single, unified program for employees, customers, and research participants across the globe.
Banana Split Day
National Banana Split Day is the perfect excuse to cool down your workplace with something fun, nostalgic, and delicious. National Banana Split Day is celebrated every year on August 25th.
TruCentive Launches Multi-Account Management
TruCentive Incentive Automation Multi account management simplifies client oversight, fund transfers, and tracking.
Agencies
Advertising agencies, marketing firms and public relations agencies create powerful customer-facing campaigns that employ the appeal of gift cards and other incentives to build incentive and reward programs for their
Incentive Merchandise Choice
Employee engagement is important and builds a positive company culture. Merchandise choices are an excellent way to reward employees.
Celebrate National Hot Dog Day at Work
Hot Dog Day is the perfect time to heat things up with a little workplace fun. And what better way to bring employees together than a hot dog-themed party?
Summer Workplace
Celebrate the first day of summer with employee wellness, recognition, and fun ideas to boost morale, promote balance, and energize your workplace.
Mysteries of the Incentive and Reward Industry
The incentive and reward industry developed around a broken financial model that isn’t beneficial to the organizations giving the awards.
National Receptionist Day
National Receptionist Day is celebrated on the second Wednesday of May each year. It’s a day to recognize the professionalism, warmth, and multitasking magic that receptionists bring to every organization.
Research Participant Compensation
Planning fair research participant compensation is fundamental to making sure that participants are treated well and ethically.
TruCentive Introduces MultiSelect
MultiSelect empowers recipients to fully utilize the value of their reward, gift, incentive, or payment by mixing and matching their selections.
Clinical Card Payments are Failing
Clinical trial coordinators juggle countless responsibilities. Clinical card payments shouldn't be another headache. Smarter solutions can improve the entire trial experience.
Mental Health Awareness
Anytime is the right time to highlight that mental health is important to your organization and show employees you care for their well-being. Mental Health activities help employees feel happier
Boosting Research Study Participation
Recruiting and retaining participants is essential for high-quality results in medical trials, academic research, and market studies.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

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