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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

Happy Hour
Scheduled Happy Hour time to interact with team members provides an opportunity to get to know one another, whether working in the same building or working from home. A virtual
Pi Day
Pi Day is March 14. It's a unique opportunity to focus on innovation. continuous learning and critical thinking. Have some science fun!
What Is Incentive Automation
Incentive automation offers a more professional and personal experience for incentive recipients and administrators and enhances the perceived value of your delivery of gifts, rewards, and compensation to recipients.
Practical Employee Rewards
Providing practical employee rewards for your staff makes good business sense. Gas cards, grocery cards and prepaid cards are simple, yet practical ideas.
Designing Memorable Gifts, Rewards and Incentives
Designing Memorable Gift Deliveries is about the experience accompanying a gift or reward which can significantly enhance the recipient's emotional experience.
Local Holiday Gifts
Give the gift of local and encourage employees, customers, and partners to support their community via local holiday gifts
Unwrapping Employee Appreciation
Employee appreciation - showing gratitude with gift giving and tangible tokens of appreciation enhances morale, employee engagement, and satisfaction.
TruCentive Celebrates Major Milestone Press Release
TruCentive has surpassed a company milestone by helping its customers save over one million dollars in undelivered or unused gifts.
Back to the Workplace
Organizations are currently instituting a return to the office. Back to the workplace is proving to be a challenge. employees are balking at returning to the office.
Infographic – Incentive Program ROI
Four insights that will change how you deliver rewards, gifts and incentives.
TruCentive Adds Automated Events
TruCentive Adds Automated Events to Ensure Recognition of Key Milestones, Birthdays, and Work Anniversaries
Boosting Clinical Trial Success
TruCentive saves researchers hundreds of thousands of dollars in direct and administrative costs by helping update their programs to make them more compelling to participants, easier to manage, and more
Sales and Channel Incentives and Rewards
Sales and channel incentives and rewards are strategies and programs designed to motivate and reward channel partners, sales teams, distributors, and dealers for achieving specific sales or performance goals. Getting
Agency Incentive and Reward Programs
Advertising agencies, marketing firms, and PR agencies easily harness the irresistible allure of gift cards, merchandise, and SWAG to create turnkey, compelling rewards and incentive programs.
Marketing Incentives and Rewards
Marketing incentives and rewards are effective tools for attracting customers and prospective customers and encouraging them to engage with your products and services.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

We build a complete project with your logo, recipients, and incentive selections. You leave ready to send.

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