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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

TruCentive Expands Merchandise Offerings
TruCentive announces the expansion of its merchandise catalog featuring a wide array of premium gift products suitable for every occasion
Bad Employee Gifts
A poorly chosen gift can lead to disengagement and dissatisfaction.
Essential Features of Incentive Automation Platforms
Incentive Delivery platforms deliver awards, gifts, incentives, and more to employees, customers, participants, and partners.
National Safety Month
National Safety Month is an annual observance held every June in the United States, organized by the National Safety Council (NSC). National Safety Month’s primary goal is to raise awareness
Women In Engineering Day
International Women in Engineering Day on June 23rd celebrates and raises awareness of women's contributions to the engineering field.
National Donut Day
National Donut Day is a yearly celebration in the United States dedicated to the appreciation of donuts. It typically falls on the first Friday of June.
Great Outdoors Month
Outdoor recreation can have many health benefits, including reducing stress, promoting physical activity, and providing opportunities for relaxation. It can also have significant economic benefits for local communities and the
Sleep, Stress, and Success
A recent Gallup poll indicates that people are getting less sleep, potentially leading to increased stress levels.
National Pizza Day
National Pizza Day and National Pizza Party Day are dedicated to honoring pizza, one of the most popular and beloved food items worldwide
Cinco de Mayo
Cinco de Mayo in May 5th, and is often confused as Mexico's Independence Day outside of Mexico. Cinco de Mayo commemorates the Battle of Puebla, a different, yet pivotal moment
Incentive Automation
Incentive automation and rewards platforms make recognizing employees and expressing gratitude to them with memorable gestures of appreciation fast and efficient.
Automated Events
Automated Events ensure that engagement, whether it’s an employee or customer anniversary or the steps in employee onboarding, occurs at the right time. This time-saving capability ensures that no employee,
Lead Generation Incentives
Rewarding potential customers for taking action by offering exiting incentives and rewards is an effective motivating tactic to gain new business. Incentives are a useful tool for enticing new customers
HIPAA De-identification Press Release
TruCentive Enhances Privacy with HIPAA-Compliant Personal Information De-identification
Customer Incentive Programs
Rewarding customers and recognizing their importance by offering customer incentives and rewards is an effective motivating tactic to boost customer loyalty.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

We build a complete project with your logo, recipients, and incentive selections. You leave ready to send.

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