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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

National Minority Health Month
National Minority Health Month (NMHM) encourages us to be aware of the health disparities affecting racial and ethnic minority groups.
National Stress Awareness Month
April is Stress Awareness Month, a time dedicated to understanding the impact stress has on our health, productivity, and overall quality of life.
World Health Day
World Health Day is an excellent opportunity to incentivize employees to consider their physical and mental health and is celebrated every year on April 7.
Administrative Professionals Day
Administrative Professionals’ Day highlights the important role of our administrative support personnel, the ones who keep organizations running efficiently.
Return to Office
Return to office can be a challenging transition. HR professionals play a crucial role in making it easier and ensuring a supportive transition.
Ten Easy Small Gestures, Big Results
Research shows that small, meaningful gestures have an outsized impact on workplace morale and employee loyalty. Here are ten easy gestures.
Seven Essentials of Research Compensation
Research compensation has shifted from a basic operational task to a strategic pillar in market, clinical, and user research.
Reversing Employee Engagement Declines
Strategies for enhancing workplace commitment, satisfaction and retention
Winning Incentive Tactics
Incentives should be an integral part of every organization’s HR policy. Incentives are a reminder that individuals are valued by the organization and that achievements are applauded.
Workplace Trends for 2025
2025 is expected to be a year of continued economic resilience. Workplace trends continue to point to focusing on employee engagement and workplace satisfaction.
National Bagel Day
National Bagel Day is a great time to have a little bit of casual fun at work. It’s a perfect excuse to bring folks together.
Guide to Employee Appreciation
This employee appreciation guide explores why appreciation matters, its benefits, and how to implement an effective program.
Employees Thrive on Gratitude
The New Year is the perfect time to show gratitude to employees. A bit of New Year's gratitude and appreciation can motivate and kick-start the year, boost morale and increase
Last Minute Employee Gifts
Whether using year-end budget surpluses or prioritizing engagement to retain talent, a holiday message of appreciation, along with thoughtful employee gifts fosters loyalty and reduces turnover through meaningful recognition.
Gratitude and Appreciation
The New Year brings renewed energy, making it the perfect time to show gratitude to employees. A bit of New Year's gratitude and appreciation can motivate and kick-start the year,

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

We build a complete project with your logo, recipients, and incentive selections. You leave ready to send.

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