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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

Project Sharing Press Release
Project sharing simplifies replicating successful incentive campaigns.
Unleashing Gratitude in the Workplace
Regularly acknowledging and expressing gratitude for employees' contributions can have a profound impact on their motivation, engagement, and overall well-being.
How to send off your summer interns
As the summer internship season comes to an end, it's essential to express your gratitude for a job well done. Expressing gratitude to summer interns for their hard work and
Boosting Onboarding Engagement and Retention
Onboarding engagement is the strategic process of welcoming new employees and giving them a path to success. It's important to focus on motivating and rewarding new employees for their early
Planning for Holiday Corporate Gift Giving
Now is a great time to plan for employee holiday gift giving. It’s a great chance to improve relationships and show employee appreciation.
National Workaholics Day
According to gallop, when employers recognize life events and work milestones, employees are 3X more likely to agree they feel connected to the company culture and that their company cares
World Social Media Day
World Social Media Day, June 30, is an opportunity for Human Resources and Marketing/PR teams to join forces to encourage employees to participate in the organization’s social media activities and
Take Back The Lunch Break Day
National Take Back the Lunch Break Day aims to encourage workers to take time for themselves during their workday, specifically by enjoying a full lunch break. The act of taking
Leave The Office Early Day
Leave the office early is a day designed to highlight the advantages associated with reducing excessively long work hours. It underscores the notion that modest alterations to our work schedule
Celebrating Company Anniversaries
Company anniversaries serve as milestones that recognize the achievements and successes of the organization while fostering a sense of pride and belonging among employees. These celebrations highlight the company’s stability
10 Reasons your organization should recognize employee birthdays.
According to gallop, when employers recognize life events and work milestones, employees are 3X more likely to agree they feel connected to the company culture and that their company cares
Immediate Rewards
Implementing an immediate rewards strategy in organizations can be a powerful tool for promoting engagement among employees. An immediate rewards system, which provides prompt recognition and rewards for achievements, fosters
Service and Anniversary Awards
Service and anniversary awards go a long way towards building a workplace culture that employees perceive as valuing them. Recognition that honors and rewards employees for long-term commitment and contributions
12 ways organizations use rewards and incentives to improve outcomes
Organizations use incentive and reward programs for a rich variety of internally and externally focused programs.
7 Elements of Effective Incentives
Gallup found that engaged employees are 21% more productive than disengaged counterparts.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

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