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Resources / Resource Library

Guides, research, and tools for every incentive program

White papers, case studies, webinars, ebooks, and checklists — everything your team needs to design better programs, prove ROI, and reduce incentive spend.

All resources are free — no gating, no forms required for most content.

This is an abstract image of the TruCentive resource library which contains articles, white papers, news releases, and other information to help you get the most out of your incentive programs
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resources across guides, white papers, webinars, and case studies

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content types — white papers, guides, webinars, case studies, ebooks, checklists

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new resources added every month

Employee Engagement Calendar
Employee Engagement Calendar is filled with opportunities by month, including helpful links to articles and helpful tips for using gifts, rewards, and incentives.
Building an Annual Employee Recognition Calendar
Developing a recognition calendar can help in recognizing and rewarding your employees and help build a positive culture in your organization.
Make Employee Recognition a Year-Round Resolution
With the return to the office, or at least a partial return to the office, organizations have more reason than ever to recognize employees. Employee recognition , expressing gratitude to
Team Recognition Day
Teamwork is essential to the success of any organization, and Work Team Recognition Day is a great time to show your appreciation. Extraordinary teamwork is the engine that powers organizations
Small Business Saturday
Encourage your employees, customers, and partners to support their local small businesses via local Gift Cards on Small Business Saturday!
Thanksgiving Treats
Thanksgiving incentive choices your employees, customers and partners will love to receive!
Local Gift Cards Press Release
TruCentive Integrates with Square Gift Card Marketplace API to Offer Organizations more "Shop Local" Options.
Local Gift Cards
Organizations can now encourage their employees, customers, and partners to support their community via local Gift Cards.
International Stress Awareness Week is November 3 - 7, 2025. It's the perfect time to boost company culture by encouraging activities that support good mental health.
Halloween
Halloween is a great time to surprise and delight your customers, partners and team members.
TruCentive Adds Merchandise
TruCentive has added merchandise deliveries to its catalog of gift cards and payment options.
International Coffee Day
International Coffee Day is an excellent opportunity to delight, engage, and thank your team, customers, and partners.
Delivering Memorable Rewards and Incentives
In this 30-minute recorded webinar, you’ll learn the tips and tricks to deliver memorable rewards and incentives to make sure they remember you, your company, and the reason for your
TruCentive Adds Deposit to Debit Card Funds Delivery
TruCentive has added Deposit to Debit Card funds delivery to its catalog of incentive options
TruCentive adds PayPal and Venmo Incentive Options
TruCentive, the All-in-One Incentives Delivery and Engagement Platform, has added the PayPal and Venmo online payment systems to its catalog of incentive options.

CONTENT TYPES

Find exactly what your program needs

Every resource is written for the people who run incentive programs day-to-day — not vendors or consultants. Filter by content type to find what you need.

White Papers

In-depth analysis and original research on incentive program design, ROI measurement, and industry benchmarks.

Guides

Practical, step-by-step guidance for building, launching, and optimizing every type of incentive program.

Webinars

Recorded sessions, live demos, and expert interviews — watch at your own pace or join upcoming live events.

Case Studies

Real program results from TruCentive customers — claim rates, spend savings, and measurable business impact.

Ebooks

Comprehensive reference guides covering incentive strategy, program benchmarks, and platform how-to content.

Checklists

Quick-reference tools for campaign setup, compliance review, and program launch — built for busy program managers.

FEATURED RESOURCES

Most downloaded this month

Resources your peers are reading right now — updated monthly based on actual downloads and engagement.

White Paper

The True Cost of Free Incentive Delivery

How breakage models cost organizations 20–32% more than advertised — and what the numbers actually look like at scale.

Guide

The Complete Guide to Employee Recognition Programs

From spot bonuses to milestone awards — how to design a recognition program that drives engagement and retains top talent.

Case Study

How a 2,000-Person Retailer Saved 28% on Incentive Spend

A national retailer moved from a breakage-model platform to TruCentive and recovered $240K in previously lost reward value.

ALL RESOURCES

Browse the full library

Webinar

Live Demo: Building a MultiSelect Campaign in 30 Minutes

Watch our team build a complete branded reward program — logo, recipients, incentive selection, and automation — in real time.

Ebook

Incentive Program Benchmarks: 2025 Edition

Claim rates, average reward values, top incentive categories, and delivery channel performance across 14,000+ active programs.

Checklist

Before You Launch: 12-Point Campaign Readiness Checklist

Everything your team needs to verify before sending your first campaign — brand kit, recipient data, automation, and compliance.

White Paper

HIPAA-Compliant Incentive Delivery for Clinical Trials

How to structure participant compensation programs that meet IRB requirements, HIPAA de-identification standards, and audit trail obligations.

Guide

Integrating TruCentive with Your HRIS: A Technical Guide

Step-by-step instructions for connecting Workday, BambooHR, and major HRIS platforms to trigger automated reward delivery on milestones.

Case Study

Market Research Firm Increases Survey Completion by 34%

By switching from prepaid Visa cards to MultiSelect delivery, a leading research firm saw participation rates climb across all study types.

COMMON QUESTIONS

Resource Library — frequently asked questions

Yes. Most resources in the TruCentive library are ungated — you can read, download, or watch without filling out a form. A small number of in-depth white papers require a name and email to receive a PDF copy.

We publish at least four new resources every month — typically a mix of one guide or white paper, one case study, one webinar recording, and one practical checklist or template.

Yes. All resources are licensed for internal use. You’re welcome to share PDFs, links, and webinar recordings with colleagues — no restrictions on internal distribution.

We occasionally feature case studies and contributed articles from customers and industry practitioners. Reach out to our team via the contact page if you’re interested in contributing.

Yes — subscribe to the TruCentive Resource Update and receive a monthly digest of new guides, case studies, and webinar recordings directly in your inbox.

See a TruCentive program built live in 30 minutes

We build a complete project with your logo, recipients, and incentive selections. You leave ready to send.

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